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SOFTWARE & MAINTENANCETECHNICAL SUPPORT & SOFTWARE UPRGADE

The maintenance service offers you the possibility to install new versions, update your software, technical documentation, libraries of standards and training materials as well as technical assistance.

Direct technical assistance
is provided through a special technical website, that is, the technical service panel created for our clients. The TeamViewer software (a remote on-line panel) expands our ability to contact the client. If you are unable to use the a/m option, please send the technical problem by e-mail to: serwis@camdivision.pl.

We provide our technical assistance from 7.30 to 15.30.

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SIMPLER THAN YOU THINKUPDATES AND TECHNICAL ASSISTANCE

Using the maintenance service, we can have new versions installed, have the software updated and get technical assistance (direct technical support). Direct technical assistance is provided through a special technical website, that is, the technical service panel created for our clients. TeamViewer software (a remote on-line panel) expands our ability to contact the client. If you are unable to use the a/m option, please send the technical problem by e-mail to: serwis@camdivision.pl.

The maintenance service allows the user to:

  • download new versions of software and updates
  • use direct technical support on an on-line basis
  • temporarily lease the license for another computer (License Borrow - applicable to NX)
  • generate additional license for working at home (Home License - applicable to Solid Edge)
  • have access to a discussion board on the Siemens PLM Software websites
  • make comments and recommend improvements in reference to the software performance
  • have access to additional applications and libraries available through the Siemens PLM Software websites
  • have access to up-to-date libraries of standardized parts through the Siemens PLM Software websites
  • have access to the data base of ready-made solutions concerning the CAx areas
  • get preferential prices of services in CAMdivision

UPDATESSOFTWARE NX CAD/CAE/CAM

HARDWARE REQUIREMENTSNX CAD/CAE/CAM

NX 11.0/12.0

OS: Windows 7, Windows 8/8.1, Windows 10: 64-bit
Windows Professional, Ultimate or Enterprise,
OS: SuSE Linux 12/Red Hat 7 or Mac OS X 10.10.3
16 GB RAM memory (recommended 32 GB),
True Color (32-bit) or 16 mln colors (24-bit)*,
resolution 1280 x 1024 (or higher)*,
min. 16 GB of free space on the disk

HARDWARE REQUIREMENTSSolid Edge

Solid Edge ST10/2019

Windows 7, Windows 8/8.1,
Windows 10: 64-bit
Windows Professional, Ultimate or Enterprise,
4 GB RAM memory (recommended 16 GB),
True Color (32-bit) or 16 mln colors (24-bit)*,
resolution 1280 x 1024 (or higher)*,
min. 8 GB of free space on the disk

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